{"id":189,"date":"2024-01-19T12:13:16","date_gmt":"2024-01-19T12:13:16","guid":{"rendered":"https:\/\/www.shipnerd.net\/support\/?page_id=189"},"modified":"2026-04-28T11:20:33","modified_gmt":"2026-04-28T16:20:33","slug":"what-are-additional-handling-extra-care-surcharges","status":"publish","type":"page","link":"https:\/\/www.shipnerd.net\/support\/shipping-package-details\/what-are-additional-handling-extra-care-surcharges\/","title":{"rendered":"What are Additional Handling \/ Extra Care surcharges?"},"content":{"rendered":"\n
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Support Home<\/a> > Packing<\/a> >
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What are Additional Handling \/ Extra Care surcharges?<\/h1>\n\n\n\n

Measuring and weighing your package accurately ensures accurate rate quotes. However, Additional Handling or Extra Care fees can be assessed by couriers for a number of reasons.<\/p>\n\n\n\n

Any package that is irregular (not a square\/rectangle box) or otherwise requires extra care or special handling as determined by the courier can be subject to Additional Handling or Extra Care fees.<\/p>\n\n\n\n

If the courier determines that a fee is applicable based on the criteria below, it will appear as a shipping adjustment on your final receipt.  If no fees are assessed by the courier, then no additional fees will be applied. \ud83d\ude00<\/p>\n\n\n\n

Surcharges can be applied by couriers for any of the following reasons:<\/strong><\/p>\n\n\n\n

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  • If the package is routed through irregular package sortation which can include packages marked  “Fragile” or “This Side Up” or are less than 1″ in height. <\/li>\n<\/ul>\n\n\n\n
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    • If the package cannot enter the conveyor system or otherwise requires Extra Care due to size, weight or irregularity.<\/li>\n<\/ul>\n\n\n\n
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      • Packages not fully encased in corrugated cardboard – like tires, canvas, leather, metal, wood, bins made of plastics or styrofoam.<\/li>\n<\/ul>\n\n\n\n
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        • The package is “irregular” like a guitar case or a cylindrical-like shape like a mailing tube, barrel, bucket, can or drum.<\/li>\n<\/ul>\n\n\n\n
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          • The package is soft-sided (like a bubble mailer) and over 18″ in length.<\/li>\n<\/ul>\n\n\n\n
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            • The package is wrapped or covered in stretch or shrink wrap.<\/li>\n<\/ul>\n\n\n\n
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              • The package is bound with metal, plastic or cloth banding.<\/li>\n<\/ul>\n\n\n\n
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                • It has wheels, handles, straps or any other part protruding outside of the container.<\/li>\n<\/ul>\n\n\n\n
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                  • It’s overweight: More than 50lbs (Domestic shipment) or more than 70lbs (International)<\/li>\n<\/ul>\n\n\n\n
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                    • The Length + Girth exceeds 105″.  (Girth is the Height x 2 + Width x 2  \ud83e\udd13)<\/li>\n<\/ul>\n\n\n\n
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                      • If the longest side of the package (Length) exceeds 48″ or the second-longest side (Width) exceeds 30″.<\/li>\n<\/ul>\n\n\n\n
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                        • Some couriers route packages that are 1″ or less in height through irregular package sortation, which can result in an “Additional Handling” or “Extra Care” fee.<\/li>\n<\/ul>\n\n\n\n
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                          • The package exceeds 10368 cubic inches. (length x width x height)<\/li>\n<\/ul>\n\n\n\n

                            Additional Handling fees are applied per package for both domestic and international shipments. <\/p>\n\n\n\n

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                            Examples of “irregular” packages:<\/strong><\/p>\n\n\n\n

                            \"\"<\/figure>\n\n\n\n
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                            Nerd Alert! Measure at the widest points and always round up! <\/strong><\/p>\n\n\n\n

                            Packages are measured by the couriers using scanners which capture the widest points of each dimension. For example, a bulging or bowed box will measure greater at the bulge than at the fold. <\/p>\n\n\n\n

                            \"\"<\/figure>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                            Support Home > Packing > What are Additional Handling \/ Extra Care surcharges? Measuring and weighing your package accurately ensures accurate rate quotes. However, Additional Handling or Extra Care fees can be assessed by couriers for a number of reasons. Any package that is irregular (not a square\/rectangle box) or otherwise requires extra care or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":171,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":4,"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"predecessor-version":[{"id":40638,"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/pages\/189\/revisions\/40638"}],"up":[{"embeddable":true,"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/pages\/171"}],"wp:attachment":[{"href":"https:\/\/www.shipnerd.net\/support\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}